Leadee Privacy Policy
Leadee.ai, built by Netbase JSC, collects only the account, brand/prompt and usage data needed to run your AI-visibility scans and billing — it never sells personal data. Your prompts and results are shared with configured AI providers and infrastructure processors only, and you can request access, export or deletion at any time by email.
What this policy covers
This policy describes how Leadee.ai ("Leadee", "we", "us"), a product of Netbase JSC, collects, uses and protects personal data when you visit leadee.ai, use the Leadee dashboard, or use the Leadee API.
Information we collect
Account information: name, email address and company name when you create a Leadee account.
Brand and prompt data: the brand names, domains, other market players' names and prompt text you configure for tracking. This data is used only to run your Visibility Tracker and Audit scans.
Usage data: pages visited, features used and API calls made, collected to operate and improve the product.
Payment information: processed by our payment provider; Leadee does not store full card numbers.
How we use information
To operate the Visibility Tracker, Audit, Prompt Discovery, Citation Graph and Fix Engine features you configure.
To bill for paid plans and enforce plan limits (prompts, engines, API calls).
To respond to support requests sent to [email protected].
To send product and billing emails. Marketing emails can be unsubscribed from at any time.
How we measure AI visibility
Measuring your brand's AI visibility requires sending your configured prompts to third-party AI providers (OpenAI, Google, Perplexity, Anthropic, DataForSEO) through their official APIs. Prompt text and the resulting answers are stored so you can review history and compute confidence intervals over time. We do not sell this data to third parties.
Data sharing
We share data with the AI providers above only as needed to run the prompts you configure, with our payment processor to handle billing, and with infrastructure providers (hosting, database, queue) who process data on our behalf under contract. We do not sell personal data.
Sales follow-up by Netbase JSC
When you ask to talk to an expert or request a managed service, and tick the consent box, we pass your name, email address, company, website, country and the request you wrote to Netbase JSC's sales and project team, which records it in its business systems (Cloodo WorkSuite and its CRM) and replies by email or WhatsApp. We do not pass your measurement data. A free scan alone never creates a sales contact. To stop sales follow-up or ask for these records to be deleted, email [email protected].
Data retention
Account data is retained while your account is active. Prompt run history is retained for as long as your plan's reporting window, plus a reasonable buffer for support purposes. You can request deletion of your account and associated data by emailing [email protected].
Your rights
Depending on where you live, you may have the right to access, correct, export or delete your personal data. Email [email protected] to make a request; we will respond within a reasonable time.
Cookies
Leadee uses optional analytics cookies to understand site usage. Essential site features (login, dashboard) do not depend on them. You can manage analytics cookie consent from the "Cookie settings" link in the site footer.
Security
We use industry-standard safeguards (encryption in transit, access controls) to protect your data. No system is perfectly secure, and we cannot guarantee absolute security.
Changes to this policy
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
Contact
Questions about this policy: email [email protected].
Privacy policy questions
Does Leadee sell my data?
No. Leadee does not sell personal data. Data is shared only with the AI providers you configure prompts for, our payment processor, and infrastructure providers who process data on Leadee's behalf under contract.
Who can see the prompts and brand data I track?
Only your account and the Netbase JSC team operating Leadee can see the brand names, domains and prompt text you configure — it is used solely to run your Visibility Tracker and Audit scans, never sold or shared beyond what this policy describes.
How do I delete my data?
Email support@leadee.ai to request deletion of your account and associated data, or to access, correct or export it first.
Can GEO guarantee results?
No. AI answer engines change their output frequently, and no vendor — including Leadee — can guarantee a ranking or a mention. Leadee publishes confidence intervals on every metric so you can see how much a result can vary run to run.
How does Leadee measure AI visibility?
Leadee runs your prompt set against each AI engine on a weekly to daily schedule, depending on plan, through official vendor APIs (OpenAI, Gemini, Perplexity, Anthropic, DataForSEO) — never by scraping consumer chat interfaces — and reports mention rate, citation rate, average position, share of voice and sentiment with a 95% confidence interval.
Who do I talk to?
Email support@leadee.ai or use Talk to an expert at https://leadee.ai/contact-sales — the Netbase JSC team behind Leadee replies by email or WhatsApp — or WhatsApp the CEO directly at https://wa.me/84937869689.